Google introduced a new troubleshooting and help menu in Google Meet to help users track network issues and real-time performance statistics.
“We’ve added tools to Google Meet that make it easier for end users to understand how their office and local network environments affect the quality of meetings,” Google said in a blog post.
Users can now access the new functionality during a call by going to the three-dot menu and selecting “Troubleshoot and help”.
The option will provide details like CPU load and network stability over time. It will also show the highlighted time segments when the local environment is likely affecting the quality of the call and suggest actions to help improve call performance.
Apart from this, users can also get real-time feedback on the effect of any action taken on the network and processing load and tips for performing common tasks, such as content presentation and recording. of meetings.
“Meet shares processing power and network connections with all the other apps and browser tabs running on a computer. When the system abuses its processing power or suffers from poor network connection, Meet will try to adjust and maintain performance while consuming less resources. Some of these adjustments are less noticeable, but if resource shortages are severe or persistent, users may notice blurry video, choppy sound, or other issues, ”Google explained.
“With this launch, we are providing more visibility into system performance. We hope this will help diagnose and mitigate notable performance issues if they occur, ”he added.
The feature will be available by default for Google Workspace Essentials, Business Starter, Business Standard, Business Plus, Enterprise Essentials, Enterprise Standard, and Enterprise Plus customers, as well as G Suite Basic, Business, Education, Enterprise for Education, and Nonprofits.