The Signal messaging app faced a temporary outage amid a massive increase in its usage, the platform said.
Service was discontinued for many users around the world on Friday evening. Users have taken to social media to report issues with the app. Many users were able to log in or sign in to the app. “We’re still working as quickly as possible to bring additional capacity online to handle peak traffic.” Signal tweeted at 6:39 am IST.
Also read: Signal app suffers temporary crash
Signal had acknowledged the problem on Twitter at 10:03 pm IST, saying the platform was facing some “technical difficulties”.
The platform then detailed the problem by indicating that it was working on additional capacity because the use exceeded forecasts.
“We added new servers and additional capacity at a record pace every day this week without disruption, but today we have exceeded even our most optimistic forecasts. Millions upon millions of new users send a message that privacy is important. We appreciate your patience, ”he tweeted. “We are making progress towards bringing the service back online. Protecting privacy is our top priority, but adding capacity is a close second for now, ”he added.