Following a backlash on its updated privacy policy, Facebook-owned WhatsApp said on Tuesday that the update will not affect users’ messages to friends or family. The changes only affect the messaging of a company using the platform, the messaging service provider said.

“We want to respond to some rumors and be 100% clear, we continue to protect your private messages with end-to-end encryption … Our updated privacy policy does not affect the privacy of your messages with your friends or family, ”the company instant messenger tweeted.

In an FAQ posted to its website, WhatsApp added that this update included changes related to a company’s messaging on WhatsApp, which is optional, and provided additional transparency on how the company collects. and uses the data.

Interestingly, in a new survey conducted by community social network LocalCircles with nearly 9,000 participants, 15% of respondents said they would stop using WhatsApp, while 26% said they would “drastically reduce” their use. of the platform and would start using other platforms such as Signal and Telegram. About 24% of respondents said they and their groups are considering switching to other platforms. Around 18% of those surveyed said they would continue to use WhatsApp and let their data be used.

“Will not use payment”

Additionally, 91% of users said they would not use WhatsApp’s payment feature and 67% of users said they would not chat with businesses if payment and transaction information was shared with Facebook. and third parties.

WhatsApp in its blog clarified: “Neither WhatsApp nor Facebook can read your messages or hear your calls with your friends, family and colleagues on WhatsApp. Whatever you share, it stays with you. In fact, your personal messages are protected by end-to-end encryption. We will never weaken that security and we clearly label every chat so you know our commitment. “

The provider added that it does not keep a record of a user’s contacts or view a user’s shared location.

“When you give us permission, we only access phone numbers in your address book to make messaging fast and reliable, and we don’t share your contact lists with other apps offered by Facebook,” he says. -he.

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